Privacy Policy

Your trust matters. Here is exactly how we handle your information.

Last updated: December 12, 2024

At Oceo Luxe, we believe structure should support you, not complicate things. That includes how we handle your personal information. This policy explains what we collect, why we collect it, and the choices you have.

Who We Are

Oceo Luxe is operated by Kerri Bridgman. When we say "we," "us," or "our," we mean Oceo Luxe. When we say "you," we mean you, the person visiting our website or using our services.

What We Collect

Information You Give Us

When you sign up, purchase something, take our quiz, or reach out to us, you share information like:

  • Your name and email address
  • Payment information (processed securely through Stripe)
  • Quiz responses and preferences
  • Any messages you send us

Information We Collect Automatically

When you visit our site, we may collect:

  • How you found us and which pages you visit
  • Your device type and browser
  • General location (country or region, not your exact address)

This helps us understand what is working and where we can improve your experience.

How We Use Your Information

We use your information to:

  • Deliver the services and products you purchase
  • Send you updates about your account or purchases
  • Share helpful resources and updates (only if you have opted in)
  • Improve our website and offerings
  • Respond when you reach out to us

We will never sell your information. That is not the kind of business we run.

Cookies and Tracking

We use cookies, which are small files stored on your device. Here is what you need to know:

Essential Cookies

These keep the website running. They handle things like keeping you logged in and processing purchases. These cannot be turned off because the site would not work without them.

Analytics Cookies

These help us understand how people use our site so we can make it better. We use Google Analytics for this. You can opt out of these when you first visit our site, or change your preference anytime.

Marketing Cookies

If enabled, these help us show you relevant content. You have full control over whether these are active.

When you first visit our site, you will see a banner asking for your preferences. You can update these choices at any time.

Who We Share With

We work with a small number of trusted services to run our business:

  • Stripe - Processes payments securely. We never see or store your full card number.
  • SendGrid - Sends emails on our behalf.
  • Google Analytics - Helps us understand site usage (only with your consent).
  • Vercel - Hosts our website.

These services only access what they need to do their job. We do not share your information with anyone else unless required by law.

Your Rights

Depending on where you live, you may have the right to:

  • Know what personal information we have about you
  • Request a copy of your data
  • Ask us to correct or delete your information
  • Opt out of marketing emails at any time
  • Opt out of analytics and marketing cookies

To make any of these requests, just email us. We will respond as quickly as we can.

For California Residents

Under the California Consumer Privacy Act (CCPA), you have specific rights:

  • The right to know what personal information we collect and how we use it
  • The right to delete your personal information
  • The right to opt out of the sale of personal information (we do not sell your data)
  • The right to non-discrimination for exercising your privacy rights

To exercise any of these rights, contact us using the information below.

How We Protect Your Information

We use industry-standard security measures to protect your data. All connections to our site are encrypted. Payment information is handled directly by Stripe and never touches our servers. We regularly review our practices to keep your information safe.

How Long We Keep Your Data

We keep your information only as long as we need it to provide our services or meet legal requirements. If you ask us to delete your account, we will remove your personal data, though we may need to retain certain records for legal or accounting purposes.

Children's Privacy

Our services are designed for adults. We do not knowingly collect information from anyone under 16. If you believe we have collected information from a child, please contact us and we will delete it.

Changes to This Policy

If we make significant changes to this policy, we will let you know by email or by posting a notice on our site. The date at the top of this page tells you when it was last updated.

Questions?

If you have any questions about this policy or how we handle your information, we would love to hear from you. Reach out anytime at kerrib@oceoluxe.com